Madison County Vacations & Trips from $512

First, there is no blocked off space to check-in but a bus stop. Then when trying to get into the buildings the door is locked and no one is at the front desk that you can see through the windows. Wait and wait. Finally get in and there is no valet to help with our bags. We did everything. The room was okay. In hindsight, we would have been better off at a Hampton Inn at a much cheaper price. I feel like the 9.7 rating was not legit. No way. The street is very hustle bustle which some may like but not us. FINALLY, there is no parking in their lot bc of a market happening the next day. Parking deck is two blocks away!! Street parking is an option only IF you can find a spot.

The staff at check-in were great. The views were spectacular. The room was clean, a bit older and felt like it was a bit beat up, there were a few appliances that were broken and could’ve used some attention. It didn’t affect us cause we were only there for a short three day stay, but if you were staying there long-term it could’ve been an issue. We would definitely stay here again.